Web communication Portal provides webchat reps to communicate with customers via Web, Facebook messenger or test messaging. This powerful tool enables reps to responds to customers questions or enables reps to invite visitors to join chat. This tool enables administrators to setup rules to trigger new auto pops on the visitors websites. Triggers can be specified based on the visitor current page or time spent on a page, number of pages visited etc. Reps will have ability to send email communication to the offline customers. Reps have ability to search previous conversations. Rep can view active vsitors on the website with time spent on the website. Admin can setup initial greeting to the web visitor. Systems save all customer conversations for the future reference.